How to Deliver Beyond Your Expectation Customer Service in a Diverse Market

| January 12, 2015 | 0 Comments

Christopher Tello may wear a suit and tie, but after a successful hospitality career, he decided he wasn’t suited for the New York City corporate world. Tello and his wife, Natascha, decided to take what they’d learned  about customer service in the hotel business and apply it to real estate – in South Florida.

The Tellos took that leap of faith 13 years ago and started a business in a region where they knew no one. Today, the Tellos operate a mega agent team known as The Tello Team in South Broward County’s Pembroke Pines, Fla. With production of 388 transactions in 2013, the Tellos run one of the top-producing teams with Keller Williams.

“When we came down to Florida, we made a decision that no matter what we did we would do it at a high level to be the best we can  be,” says Tello. He explains…

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Category: Culture, Success Stories

About the Author ()

Nikki along with her husband Gary, became licensed in 1986 and over the years built a mega sales team that has served over 3700 families with a volume of 560 million dollars in sales. They both hold the CRS designation.

Nikki is also the broker/owner of 3 Keller Williams Realty offices, 2 Title companies and the operating partner for the South Florida region for Keller Williams Realty.

Nikki has spoken and trained for FAR, CRS, Howard Brinton Star Power, Numerous real estate boards, Aetna insurance, The Rotary, Tampa Bay Builders association, and the YMCA to mention a few.

She is a master trainer for Keller Williams University and has helped to write many courses for real estate professionals.

Being a firm believer in education she is continually sharpening her skills through education and walks the walk by sharing her knowledge and experience.

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